Contact Trainer Academy

Hey everybody and welcome to our contact page.

If you have any questions, complaints, comments, or suggestions regarding any of our personal training study packages, please don’t hesitate to reach out.

To ensure you get a fast response, use the chatbox that is on the bottom right of this page.

You can also shoot us a message using the contact form below, but responses may be delayed.

Make sure to include your name, which study materials you are looking at as well as your question. We will get back to you as soon as you possibly can. Good luck with all the studying!

    Additional ways to contact us

    Chat box: Available 24/7 except holidays (best option)
    Email[email protected]
    Phone: (972) 502-9445
    Phone Hours of Operation: 8am – 8pm M-F (PST)
    Address: 163 Parkhouse St Unit #3301, Dallas, TX 75207


    To learn more about us, check out our about page here.

    -Martin

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your NSCA CSCS exam. Should you not, we'll refund your entire payment and cover the $250 - $475 (whether you fail one or both sections) exam retake fee with the National Strength and Conditioning Association.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by the NSCA.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $250 - $475 to you for the exam retake fee. Additionally, we will upgrade your account to MVP lifetime access for free. 

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your NASM CNC exam. Should you not, we'll refund your entire payment and cover the $199 exam retake fee with the National Academy of Sports Medicine.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by the NASM.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $199 to you for the exam retake fee.

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your NASM PES exam. Should you not, we'll refund your entire payment and cover the $99 exam retake fee with the National Academy of Sports Medicine.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by the NASM.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $99 to you for the exam retake fee.

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your NASM CES exam. Should you not, we'll refund your entire payment and cover the $99 exam retake fee with the National Academy of Sports Medicine.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by the NASM.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $99 to you for the exam retake fee.

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your ISSA nutrition exam. Should you not, we'll refund your entire payment and cover the $99 exam retake fee with The International Sports Sciences Association.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by the ISSA.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $99 to you for the exam retake fee.

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your NCSF CPT exam. Should you not, we'll refund your entire payment and cover the $99 exam retake fee with The National Council on Strength and Fitness.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by the NCSF.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $99 to you for the exam retake fee.

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your ISSA CPT exam. Should you not, we'll refund your entire payment and cover the $99 exam retake fee with The International Sports Sciences Association.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by the ISSA.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $99 to you for the exam retake fee.

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your ACSM CPT exam. Should you not, we'll refund your entire payment and cover the $199 exam retake fee with The American College of Sports Medicine.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by the ACSM.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $199 to you for the exam retake fee.

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your NSCA CPT exam. Should you not, we'll refund your entire payment and cover the $300-$435 (whether you are an NSCA member or not) exam retake fee with the National Strength and Conditioning Association.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by the NSCA.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $300-$435 to you for the exam retake fee.

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your NASM CPT exam. Should you not, we'll refund your entire payment and cover the $199 exam retake fee with the National Academy of sports medicine.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by NASM.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $199 to you for the exam retake fee.

    Our MVP enrollments are backed by a Pass Guarantee. Complete our program and we assure you'll pass your ACE CPT exam. Should you not, we'll refund your entire payment and cover the $249 exam retake fee with the American Council on Exercise.

    Close

    How does it work?

    To claim

    Simply forward an email to [email protected] with your full name (which must correspond with the name and email address from your Trainer Academy purchase) and attach the proof of failure issued by ACE.

    What happens next

    We will verify your successful completion of the program through your account. Upon confirmation, we will promptly process a full refund (you will be notified via a separate email) and transfer $249 to you for the exam retake fee.

    See if our exam pass guarantee study system is right for you!

    Close

    Try The CSCS MVP For Free 🤓

    See if our exam pass guarantee study system is right for you!

    Close

    Try The ACSM MVP For Free 🤓

    See if our exam pass guarantee study system is right for you!

    Close

    Try The ACE MVP For Free 🤓

    See if our exam pass guarantee study system is right for you!

    Close

    Try The NASM MVP For Free 🤓

    See if our exam pass guarantee study system is right for you!

    Close

    Try The ISSA MVP for free 🤓

    Find out if our study system is right for you!

    Close

    Try the NSCA MVP for free 🤓