TERMS AND CONDITIONS

PLEASE READ THIS AGREEMENT CAREFULLY PRIOR TO PLACING AN ORDER, PURCHASING AN ONLINE PRODUCT OR OFFERING, OR ENROLLING IN AN EXAMINATION, COURSE. THE TERMS AND CONDITIONS SET OUT BELOW ARE A LEGAL AGREEMENT (“AGREEMENT”) BETWEEN YOU (“YOU,” “YOUR”) AND TRAINER ACADEMY, AND GOVERN YOUR USE OF TRAINER ACADEMY SERVICES, OFFERINGS, MATERIAL, AND COURSES , WHETHER DELIVERED BY SHIPMENT OR ACCESSED ONLINE, INCLUDING, BUT NOT LIMITED TO, TRAINER ACADEMY CURRICULUM, BOOKS, COURSE CONTENT, INSTRUCTIONAL AND TEST PREPARATORY MATERIALS, VIDEOS, TUTORIALS, TESTING AND ASSESSMENT MATERIALS, MEMBER SERVICES, USE AND ACCESS TO WEBSITES AND RELATED TRAINER ACADEMY RESOURCES AND SERVICES (COLLECTIVELY REFERRED TO HEREIN AS ” TRAINER ACADEMY SERVICES”) MADE AVAILABLE TO YOU BY TRAINER ACADEMY, INCLUDING BUT NOT LIMITED TO, THROUGH TRAINER ACADEMY LEARNING ON DEMAND ONLINE SERVICES (“TRAINER ACADEMY SERVICES”). TRAINER ACADEMY SERVICES ARE REFERRED TO HEREIN AS ” TRAINER ACADEMY MATERIALS.” YOU MUST AGREE TO THESE TERMS BEFORE ESTABLISHING AN ACCOUNT WITH TRAINER ACADEMY, ORDERING OR ENROLLING WITH TRAINER ACADEMY. BY CLICKING “I ACCEPT”, OR BY ORDERING, ENROLLING IN AN EXAMINATION OR COURSE, WITH TRAINER ACADEMY, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, DO NOT CLICK “I ACCEPT”, AND/OR PROMPTLY RETURN THE NEW, UNUSED AND UNOPENED MATERIALS TO TRAINER ACADEMY FOR A REFUND PURSUANT TO THE TERMS OF THIS AGREEMENT.


GENERAL
By purchasing any TRAINER ACADEMY Materials, enrolling in an examination, course through TRAINER ACADEMY, you are legally bound to the following terms and conditions. Prices, terms and offerings on TRAINER ACADEMY website are subject to change at any time without notice.

YOUR TRAINER ACADEMY ACCOUNT
Prior to creating an account with TRAINER ACADEMY (“Account”), you will be required to provide certain information. Upon establishing an Account, you may be provided by TRAINER ACADEMY with a username, access code or product code. When establishing your Account, You agree to provide complete and accurate information to TRAINER ACADEMY and to permit TRAINER ACADEMY to store and use your registration data for use in maintaining your Account. You agree to protect your username and password, as well as any access codes and product codes provided by TRAINER ACADEMY, and not share them with others or permit any unauthorized use of the TRAINER ACADEMY Materials. By establishing an Account, you certify and represent that you will be the person taking the course(s) or mentorship hours for which you have registered and that any attestations which you are required to complete in connection with the foregoing will be completed only by you.

INTELLECTUAL PROPERTY
You understand and agree that TRAINER ACADEMY Materials constitute intellectual property and proprietary material that is owned by TRAINER ACADEMY, its affiliates, or its licensors and is protected under intellectual property laws in the United States and other countries, which includes, but is not limited to, copyright. All rights not expressly granted to you under this Agreement are reserved by TRAINER ACADEMY and its licensors. TRAINER ACADEMY and other TRAINER ACADEMY trademarks, service marks, graphics, and logos used in connection with the TRAINER ACADEMY Materials are trademarks or registered trademarks of TRAINER ACADEMY in the United States and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with the TRAINER ACADEMY Materials may be the trademarks of their respective owners. TRAINER ACADEMY and its licensors do not grant to you any right or license in connection with any of the foregoing trademarks, service marks, graphics, or logos.

You agree to abide by all copyright notices and restrictions contained on www.TrainerAcademy.org, on the TRAINER ACADEMY Materials and in accordance with this Agreement. You may not copy, distribute, enter into a database, display, perform, create derivative works, transmit or otherwise use any Materials, except that you may download one copy of any TRAINER ACADEMY Materials accessible online so long as you comply with the terms of this Agreement. All TRAINER ACADEMY Materials are provided for your own personal, non-commercial use. You may not alter the text or remove any trademark or other notice displayed on the TRAINER ACADEMY Materials. All rights are reserved.

NO RESALE
TRAINER ACADEMY materials are not provided for redistribution or resale under this Agreement. Offenders will be punished to the full extent of the law.

LICENSE TERMS
TRAINER ACADEMY Materials made available to you by TRAINER ACADEMY are licensed, and not sold, to you, subject to the terms of this Agreement and your timely payment of any fees due and payable by you to TRAINER ACADEMY. Your license to use TRAINER ACADEMY Materials is subject to your prior acceptance of this Agreement and you agree that these terms will apply to each TRAINER ACADEMY Material, including any updates or enhancements thereto. You are not authorized to assign or transfer this license or your access code, username, or password to any other person or entity. Other than the rights granted to you in this Agreement, TRAINER ACADEMY grants you no other rights. You agree not to copy, modify, rent, lease, loan, sublicense, sell, distribute, disassemble, decompile, reverse engineer, or create any derivative works of or based on the TRAINER ACADEMY Materials (except as and only to the extent that the foregoing restrictions is not permitted under applicable law or to the extent permitted by the license terms of any open-source components included with the TRAINER ACADEMY Materials). You agree to use TRAINER ACADEMY Materials only as permitted under this Agreement and any terms delivered with the TRAINER ACADEMY Materials. Any violation of these terms may subject you to civil and criminal penalties, prosecution, monetary damages, and the immediate termination of your license to use TRAINER ACADEMY Materials. If TRAINER ACADEMY reasonably suspects that you have violated this Agreement, or if you have not paid fees any fees that are due and payable by you to TRAINER ACADEMY, then, without notice to you, TRAINER ACADEMY may terminate this Agreement, the license, and your Account and deny you further access to TRAINER ACADEMY Materials. Upon termination of this license, you shall cease all use of the TRAINER ACADEMY Materials and remain liable for paying all amounts that may be due and payable by you to TRAINER ACADEMY. TRAINER ACADEMY reserves the right to modify, suspend, remove, or disable access to any TRAINER ACADEMY Materials at any time without notice and in no event will TRAINER ACADEMY be liable for making any such changes.

REGISTRATION
TRAINER ACADEMY recommends that examination candidates enroll at least 60 days prior to an anticipated Fitness examination date to allow time for adequate preparation time. All enrollments, including enrollments from bulk purchases, are nontransferable.

PAYMENT
TRAINER ACADEMY accepts payment in the form of PayPal, Visa, MasterCard, Discover and American Express. If for any reason payment is incomplete (returned check, declined credit card, etc.), the Account will be placed on hold and the member will be unable to access or complete any online material, quizzes or exams until a confirmed payment source is received, processed and approved.

USER ACCESS

All customers will have lifetime access to the study materials here at TRAINER ACADEMY unless a refund occurs or a breach of this contract happens. TRAINER ACADEMY has The right to remove any user it deems necessary for any reason.

RETURNS, REFUNDS, EXCHANGES

THE PURCHASES OF ALL PDF DOWNLOADABLE MATERIAL ARE FINAL. THIS INCLUDES PDF STUDY GUIDES, CHEAT SHEETS, STUDY BLUEPRINTS, MUSCLE COLORING BOOKS, AND MNEMONICS. ALL ROOKIE PACKAGE PURCHASES ARE FINAL.

ALL PURCHASES OF FLASHCARDS AND PRACTICE TESTS ARE FINAL.

For the ALL-STAR and MVP packages, TRAINER ACADEMY has a 48-hour return policy. The amount to be refunded is the total cost of the program minus the cost of the PDF study guide ($79). You must contact TRAINER ACADEMY within 48 hours of purchase for approval of all returns. The 48-hour return policy is calculated from the date and hour of purchase.

  • All shipping, handling, finance and installment fees are non-refundable for purposes of this refund policy.
  • A 10% restocking fee will be charged on all returns (restocking fee also includes online products and courses).
  • Bulk orders will only be refunded if the entire order is returned.
  • Materials (products and courses) purchased by installment need to be returned within 48 hours of purchase. After that, the sale is final and scheduled Financing installment charges will continue
  • All sales are final after 48 hours.
  • All enrollments are non-transferable

*If 5 or more quizzes have been taken or a Final Exam attempt has been made on any course, the entire course is non-refundable.

After initial purchase, corporate discounts will only be honored within 48 hours of purchase with proof of employment provided on purchase date. Sales promotions and discounts are not stackable.

TRAINER ACADEMY will not refund any amounts for materials, exams or retests returned after 48 hours from the date of purchase.

Exchanges are subject to prevailing price differences and are allowed within 48 hours of purchase. If a member enrolls for a revised edition of a course, NO return or refund will be offered for the discontinued course. Defective products are eligible for exchange within 48 hours of purchase.

THE TRAINER ACADEMY EXAM PASS GUARANTEE
TRAINER ACADEMY offers a guarantee that, if you enroll and complete the Online Course for certain certification programs in accordance with the terms and conditions set forth herein, you will pass your examination on your first attempt, or TRAINER ACADEMY will refund your full purchase. This money back guarantee applies to the MVP packages only and does not apply to any other products certification course.

To receive this refund, you must meet the following terms and conditions:

  • You must purchase the MVP study package for your desired certification.
  • You must complete all tasks and assignments for that course including:
  1. Completing all assignments in the study guide
  2. Listening to all chapters in the audio study guide
  3. Pass all quizzes and Practice tests with a score of 80% or better
  4. Complete all flashcards with a mastery level
  • You must complete an Adult CPR/AED Certification at least 2 weeks prior to your scheduled exam date
  • You must take your Personal training Credentialing exam within 8 weeks of course completion.
  • Any refund must be requested from TRAINER ACADEMY member services department within thirty (30) days after taking the examination.  This TRAINER ACADEMY Guarantee only applies to the failure of your Credentialing exam taken within 8 weeks of course completion and only to the fee associated with a retest.

TRAINER ACADEMY reserves the right to request evidence of purchase, course completion and/or of examination failure. TRAINER ACADEMY may, at any time and without prior notice, change the terms of, or discontinue, this TRAINER ACADEMY Guarantee.

PROMOTIONS AND DISCOUNTS
Corporate pricing and bulk enrollment discounts for products and courses are available. Please contact a TRAINER ACADEMY for more details. Discounts, promotions and credits may not be combined with other offers. Additional restrictions may apply.

LIMITATION OF LIABILITY
IN NO EVENT WILL TRAINER ACADEMY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, PRINCIPALS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST PROFITS, LOSS OF DATA, OR BUSINESS DISRUPTION, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF THE TRAINER ACADEMY MATERIALS, INCLUDING WITHOUT LIMITATION SERVICES, INCLUDING BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY MATERIALS OR ANY LOSS OR DAMAGE OF ANY KIND, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. CERTAIN JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND IN SUCH JURISDICTIONS, TRAINER ACADEMY LIABILTY SHALL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW.

In no event shall TRAINER ACADEMY total liability to you for all damages exceed the amount of one hundred dollars ($100.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

INDEMNIFICATION
By accepting this Agreement and using TRAINER ACADEMY, you agree that you will indemnify and hold TRAINER ACADEMY, its directors, officers, employees, affiliates, agents, contractors, principals, and licensors harmless in connection with any claim arising out of your breach of the terms of this Agreement, your use of the TRAINER ACADEMY Materials, or any action taken by TRAINER ACADEMY to protect its intellectual property, including, but not limited to, suspension or termination of your access to the materials.

TRADEMARKS
TRAINER ACADEMY logos, trademarks, and servicemarks (“Marks”) are owned by TRAINER ACADEMY. You may not use the Marks without the prior written approval of TRAINER ACADEMY.

MISCELLANEOUS
TRAINER ACADEMY reserves the right to update and modify the terms of this Agreement without advance notice to you and such changes will be effective immediately when posted on this site and will govern your continued use of TRAINER ACADEMY Materials.

This Agreement is governed by the laws of the State of California, U.S.A., without giving effect to its conflict of law provision. Exclusive jurisdiction for any claim arising out of this Agreement will be in the courts of the State of California, U.S.A. The parties each waive any rights to a jury trial for any claim or cause of action arising out of this Agreement. No TRAINER ACADEMY employee or representative has any right or authority to modify, whether orally or in writing, the terms of this Agreement, unless such modification is in a written agreement signed by an authorized representative of each party.

This Agreement is the entire and exclusive agreement between TRAINER ACADEMY and you regarding your use of TRAINER ACADEMY Materials and replaces any prior agreements between you and TRAINER ACADEMY regarding the subject matter herein. If any part of this Agreement is determined to be invalid or unenforceable, the remaining portions shall remain in full force and effect. TRAINER ACADEMY failure to enforce any right under this Agreement will not constitute a waiver of such right or of any other right under this Agreement. TRAINER ACADEMY is not responsible for failing to fulfill its obligations hereunder for reasons that are outside of TRAINER ACADEMY control. This Agreement, and the license rights granted herein, are not assignable by you and any attempt to do so is of no force and effect.

TRAINER ACADEMY reserves the right to take steps TRAINER ACADEMY believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement. You agree that TRAINER ACADEMY has the right, without liability to you, to disclose any registration data and/or account information to law enforcement authorities, government officials, and/or a third party, as TRAINER ACADEMY believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement (including but not limited to TRAINER ACADEMY right to cooperate with any legal process relating to your use of the Services and/or Materials, and/or a third-party claim that your use of the Services and/or Materials is unlawful and/or infringes such third party’s rights).